...a research operations team. The impact of coronavirus on user research As lockdown began we acted fast. We knew our user research would inform the department’s response to coronavirus. We...
...tell how to coach new product managers Develop and learn through product crits and peer reviews Recently we’ve used a couple of meetups for product critiques (or ‘crits’). This is...
...share and promote our work We also need to find the best ways of promoting our work and sharing knowledge across our community. We’re not alone here - communities of...
...beginning of a new era and an opportunity to clarify what further education was trying to achieve and how it could be done. The further education service line mapping was...
...a new concept for many of us. We needed a working definition of what it actually means to be user-centred, something meaningful to all the more than 6,000 people who...
...feedback on how it could be improved. All of that thinking has been included in a new and improved version, which you can now download at the bottom of this...
...are working in new ways to make things better for your users (or customers) If you can't see these signs then you may be in the realm of hopeful thinking....
...We've been talking a lot about merging policymaking and user-centered design, mainly because DfE has a long history of the former and is still relatively new at the latter. But...
...described in this post is a tool, designed to help us explain new working practices to our colleagues and leaders. Like most things, it's a work in progress; but we’ve...
https://mcdn.podbean.com/mf/web/sfu99c/Episode_1_Series_27x1ov.mp3 Here's the brand new series of our ‘Think digital, act human’ podcast. We shine a light on the stories of the people behind our digital and technology projects. In...
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