Coronavirus (COVID-19) crystallised our urgent need for research operations, a relatively new discipline that supports user researchers. Tom Adams talks about research during COVID-19 and this new role.
Tom Adams, Lead user researcher
Tom Adams is the Lead user researcher for the schools portfolio, and does research operations in the Technology, Ed Tech and Digital directorate.
Related content and links
Come and help us support our users - DfE Digital is hiring. We’re looking for people to help us build excellent user-centred services.
Making DfE Digital more equitable
We want everyone to bring their whole self to work, where honesty, challenge and innovation are encouraged and valued.
The benefits of working in DfE Digital
If we value and invest in our employees they are more likely to stay and do an excellent job. Here's a list of some of the things we offer to staff who join DfE Digital.
About DfE Digital
A blog about how we're transforming the whole organisation and building digital capabilities and services at the Department for Education.
- Digital education platforms and how they’re helping schools February 12, 2021
- Content design is so much more than words January 13, 2021
- What a year: 2020 in review December 18, 2020