From 4 people in a basement to 120 across 3 sites, DfE Digital has grown to respond to its users' needs for excellent, user-centred services. Here, chief digital officer Emma Stace reflects on how far we've come, what's been difficult and how we're shaping up for the future.
'Commuter students’ stay at home and study rather than moving to be close to their university. This can have a significant effect on their university education. Our Lab did some user research into this, and here Helen Snowden talks about what they learned and their recommendations to policy makers.
Our Manchester office is becoming a really important centre of expertise in digital delivery and transformation. Jack Collier explains how what he and his team do in the North West, and with teams across the country, is a crucial part of our aspiration to provide a world class education for every child.
Service owners play an integral role here in DfE where we focus on making things better for our users. Strengthening our community of service owners is important to us. Here we explain why that is, what the service owner role itself entails and the benefits and challenges service owners face.
After we published our bog post on The Delivery Book in February, we said we'd update it based on your feedback and to share the latest version. Here it is. It provides you with the tools to take an idea and develop it into a policy or service designed around the needs of the people who'll use it.
To get more great teachers into the profession DfE is building a new service for aspiring teachers to apply for teacher training. The new version is now in prototype and the team have started taking candidates through the updated service. Sarah Fisher talks here about the team's work so far.
We wanted to get a better understanding of how graduates make choices about their future employment. And we were also keen to hear what they thought about graduate internships. Helen Snowden talks here about what our multidisciplinary team learned from their users.
Emma Stace, Chief Digital Officer, reflects on her trip to Coventry to catch up on the progress of the Apprenticeship Service.
Being user centred is one of the department’s four transformation aims, all of which have guided our work. Find out more from Georgina Watts, Lead Product Owner
We're advertising a range of job opportunities: Lead Service Designer, Service Designer, User Researchers, Behavioural Insights Advisor and a Senior Business Analyst. The closing date is 24 April. Find out more in this post.