Desk research can help you find your bearings at the start of a project. Finding information about your users’ habits and priorities will give you a good basis to work from when user research begins. In some cases, you may …
How asking for feedback is helping me learn and develop as a content designer.
Even if you don’t know it yet, accessibility matters to you personally. In this post Marian Avery explains why, and talks about how to organise an accessibility scavenger hunt to help build empathy.
We wanted to make it easier to keep the Get Into Teaching website up to date. So we’ve changed the technology we use to upload content. Content Designer, Ellie Nodder, explains.
In DfE we have more than 10 communities of practice, all at different stages of maturity. Jen Staves, Head of Profession for content design talks to Adaobi Ifeachor about the intrinsic value of these communities.
Jen Staves explains how she and other heads of profession brought 4 user centred design professions together to get a deeper understanding of the traits they share. Their insights are shaping how these communities support each other, and work better.
Jen Staves explains how the DfE content design community of practice used evidence to build their roadmap, and shares a useful 10-point guide for how you can do the same with your community.
Common misconceptions about how content designers work sometimes affects the ability to build and run quality services in an agile way. Jen Staves shares the reality of their work and explains what they do at each stage of development.
Government services are changed and improved over time. People who work on them come and go. The continuity of why a service is how it is gets lost or forgotten, which is why keeping a ‘design history’ makes perfect sense. Here Paul Hayes talks about how DfE teams have created design histories for some of the department's services.
Patrick Taylor has been writing content for parents of school children during coronavirus (COVID-19). This meant working in a different environment, using different methods while under pressure. He shares some ways to quickly get content published while maintaining quality.