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Content design

Desk Research in Discovery

Screenshot of a Google Search

Desk research can help you find your bearings at the start of a project. Finding information about your users’ habits and priorities will give you a good basis to work from when user research begins. In some cases, you may …

Podcast - Think digital, act human: why are communities of practice good for organisations?

Posted by: , Posted on: - Categories: community of practice, Content design, podcast
black text on a pink background reading 'DfE Digital and Technology' with a podcast icon

In DfE we have more than 10 communities of practice, all at different stages of maturity. Jen Staves, Head of Profession for content design talks to Adaobi Ifeachor about the intrinsic value of these communities.

How we brought our user-centred design professions closer together

Posted by: , Posted on: - Categories: Content design, User-centred design
1 of the 10 interactive whiteboards we used to support the day. Each profession had different colour post-its and dots.

Jen Staves explains how she and other heads of profession brought 4 user centred design professions together to get a deeper understanding of the traits they share. Their insights are shaping how these communities support each other, and work better.

Why and how we create design histories

Posted by: , Posted on: - Categories: Content design, design, interaction design

Government services are changed and improved over time. People who work on them come and go. The continuity of why a service is how it is gets lost or forgotten, which is why keeping a ‘design history’ makes perfect sense. Here Paul Hayes talks about how DfE teams have created design histories for some of the department's services.