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strategy

Better Together: Co-Designing with Local Authorities

Our family hubs digital project is complex - we knew we would need sustained involvement.  The DfE’s family hubs digital team are developing services to help families and the local authority professionals who work with them. As local authorities open …

Working Collaboratively Across Professions

Working in a multi-disciplinary team is important to deliver great services. Equally, it is important to make time for community. There are lots of ways we work in collaboration with our users and professionals in DfE (Department for Education). Our …

What I learnt leading empowered teams at scale in Teacher Services

Half a dozen people gathered around a roadmap poster discussing and reviewing something

Teacher Services is one of DfE’s largest digital portfolios. We have long-lived service teams that are empowered to decide how to achieve their objectives. We’ve grown quickly and have been changing how we work together as we scale. We’re moving from building great services as individual teams, to making decisions about the journey for teachers across their careers.

Podcast: the first in our 'Think digital, act human' series

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Emma Stace - chief digital and technology officer - gives her personal view on mental health during covid, and the conversations she's had about race in the past year. She also explains what service ownership and user-centred deign lab are and how these ways of working make such a difference.