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Introducing the DfE Plain Language standard 

In digital, data, and technology in DfE, we’ve published a Plain Language standard.  The Plain Language standard ensures that users can:  The standard incorporates our ways of working and best practise for user-centred design in government. It should not create …

Early years qualification checking service: Protecting a public service

Robert Gammon is the Technical Architect on the Early years qualification checking service, currently in the private beta stage of development. Protecting a public service: how and why  When developing a new digital public service, you might wonder why it …

Mastering design iterations: The power of documentation

Have you ever struggled to remember the context behind a particular design iteration? In the fast-paced world of UX design, decisions are made quickly and iterated even faster. But, as the designs evolve, it’s easy to lose track of the …

Making use of the Department for Education accessibility experience lab in Sheffield 

Posted by: and , Posted on: - Categories: Accessibility, culture, design, User-centred design

“White male, 43 years old” said the AI voice as I had a camera pointed at me. In this case AI hasn’t quite got it right yet. But to give you a clue, let’s just say I was very happy …

Making the service assessment process easier and more consistent

For the last 18 months, we’ve been investigating and implementing initiatives for how we check and improve our digital services against standards, specifically, the Government Service Standard. Our research findings show that the way we assess these services in DfE …