In late 2023, the Department for Education (DfE) DesignOps team noticed a recurring problem across the services DfE provided to users. Many of our digital services did not have accessibility statements, or had out-of-date, or incorrect statements. This issue made …
On a crisp spring morning, user researcher Sree and interaction designer Claire travelled to Sheffield to visit the Department for Education’s Accessibility Lab. Their goal was to understand how digital services function for those who navigate the world differently. Inside …
Filters are a common component used in many services across DfE. There are many variations and we as a department have no guidance on how to use filters. There are a lot of differences in filter styling and functionality in …
Robert Gammon is the Technical Architect on the Early years qualification checking service, currently in the private beta stage of development. Protecting a public service: how and why When developing a new digital public service, you might wonder why it …
At the Department for Education (DfE), all designers working on service teams are required to work ‘in the open’. One way we do this is by sharing our design thinking through design histories. Design history posts are blogs that record …
“White male, 43 years old” said the AI voice as I had a camera pointed at me. In this case AI hasn’t quite got it right yet. But to give you a clue, let’s just say I was very happy …
No matter which software you use for your role, there is every likelihood that you might not be using it in the most efficient way. This is not a criticism. We are all human and generally when we find a …
Our family hubs digital project is complex - we knew we would need sustained involvement. The DfE’s family hubs digital team are developing services to help families and the local authority professionals who work with them. As local authorities open …
The time is coming for myself and others to discover where our futures can take us, which can be an extremely overwhelming feeling! The pressure to have a clear career plan at such an early age is something I found difficult throughout secondary school. However, with help from the Department for Education, these decisions were less daunting than I thought.
This post explains how digital and policy teams are collaborating to deliver on an ambitious mission to support citizens through a smooth skills and careers journey.
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