It’s fair to say that some people don't like service assessments because they take up a lot of time and preparation. In this post, Reema Fardous explains how her team took a new approach to assessments, which also made them more accessible.
software and services
In this post, Interaction Designer, Rinto Cyriac, explains how to name a service. He describes the do’s and don’ts of choosing a name, and how his team decided on ‘Manage an academy transfer’.
In this festive bonus episode, Shaf Gunton talks to Adaobi Ifeachor about her role as a programme delivery manager in the Get help with technology service. She has advice for people interested in joining this digital profession, and tells us why she set up an engineering academy in Scarborough.
How did the critical Get help with technology service come about? Rachel Hope, Deputy director for Teacher services, and Shaf Gunton, Programme delivery manager, talk to Adaobi Ifeachor about the complexities and obstacles they faced and what's next for this essential service.
We need a Director of Technology to be part of our team – a new Senior Civil Service role centred on technology, using it to deliver, operate and transform. Emma Stace explains what this entails, the types of skills needed and what's in it for applicants.
The DfE mapped all its services into what we call service lines. Magda Bober explains what these are, and how the work of the User centred design lab has shaped further education policy.
When the coronavirus pandemic hit, schools closed and they needed a way to teach online. Selena Brown talks about setting up 10,000 schools with digital education platforms by March 2021.