We're advertising a range of job opportunities: Lead Service Designer, Service Designer, User Researchers, Behavioural Insights Advisor and a Senior Business Analyst. The closing date is 24 April. Find out more in this post.
Andrew is Head of the User Centred Design Lab at the Department for Education.
The User Centred Design Lab is rolling out a new service aimed at colleagues and teams in DfE. It uses a lot of the thinking we put into our printed Delivery Book, and applies it in a practical way to real problems, faced by real teams.
For 6 months Andrew Knight's job was to understand what help people needed to deliver things. Their answer was quite simple: they wanted practical help and advice. So to meet their needs, he wrote a really useful book.