From running continuous discoveries to hacking bureaucracy to make things easier for service teams - here Rachel Hope shares her top tips for service owners a year on since DfE began using the service ownership model.
Rachel is the Deputy Director for Teaching Services
With some useful diagrams Rachel Hope, Deputy Director for Teacher Services, explains how the service ownership model is used by multidisciplinary teams in DfE to help them meet their users' needs.
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A blog about how we're transforming the whole organisation and building digital capabilities and services at the Department for Education.