Doing user research for service line mapping, at speed
![Postits on a whiteboard](https://dfedigital.blog.gov.uk/wp-content/uploads/sites/205/2021/03/magda1-620x485.png)
In our second post on service line mapping in the further education sector, Magda Bober explains the user research approach - local, immersive, and in 2 contrasting geographic locations. She also talks about how the findings are shaping policy.
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