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Magda Bober, User-centred design lab

Magda is a Lead user researcher in the User-centred design lab.

Doing user research for service line mapping, at speed

Posted by: , Posted on: - Categories: Service design, user research, User-centred design
Postits on a whiteboard

In our second post on service line mapping in the further education sector, Magda Bober explains the user research approach - local, immersive, and in 2 contrasting geographic locations. She also talks about how the findings are shaping policy.