GOV.UK
Why we're building many services to meet many user needs
Emma Stace, Chief Digital Officer, reflects on her trip to Coventry to catch up on the progress of the Apprenticeship Service.
Agile
How we put the DfE's transformation aims into practice
Being user centred is one of the department’s four transformation aims, all of which have guided our work. Find out more from Georgina Watts, Lead Product Owner
Our Lab is recruiting people to design user centred policy and services
We're advertising a range of job opportunities: Lead Service Designer, Service Designer, User Researchers, Behavioural Insights Advisor and a Senior Business Analyst. The closing date is 24 April. Find out more in this post.
Putting people at the heart of policymaking
The User Centred Design Lab is rolling out a new service aimed at colleagues and teams in DfE. It uses a lot of the thinking we put into our printed Delivery Book, and applies it in a practical way to real problems, faced by real teams.
The delivery book - a book to help teams deliver
For 6 months Andrew Knight's job was to understand what help people needed to deliver things. Their answer was quite simple: they wanted practical help and advice. So to meet their needs, he wrote a really useful book.
How service ownership works in DfE
With some useful diagrams Rachel Hope, Deputy Director for Teacher Services, explains how the service ownership model is used by multidisciplinary teams in DfE to help them meet their users' needs.
When DfT came to visit: "What we learned about agile from DfE"
This week we have a guest blog from our friends over at the Department for Transport (DfT). The Digital Service at DfT is relatively new so they came to see whether we had any tips to share as a young …