Emma Stace, Chief Digital Officer, reflects on her trip to Coventry to catch up on the progress of the Apprenticeship Service.
Being user centred is one of the department’s four transformation aims, all of which have guided our work. Find out more from Georgina Watts, Lead Product Owner
We're advertising a range of job opportunities: Lead Service Designer, Service Designer, User Researchers, Behavioural Insights Advisor and a Senior Business Analyst. The closing date is 24 April. Find out more in this post.
The User Centred Design Lab is rolling out a new service aimed at colleagues and teams in DfE. It uses a lot of the thinking we put into our printed Delivery Book, and applies it in a practical way to real problems, faced by real teams.
For 6 months Andrew Knight's job was to understand what help people needed to deliver things. Their answer was quite simple: they wanted practical help and advice. So to meet their needs, he wrote a really useful book.
With some useful diagrams Rachel Hope, Deputy Director for Teacher Services, explains how the service ownership model is used by multidisciplinary teams in DfE to help them meet their users' needs.
This week we have a guest blog from our friends over at the Department for Transport (DfT). The Digital Service at DfT is relatively new so they came to see whether we had any tips to share as a young …