We're working differently to meet users' needs
The coronavirus outbreak has brought about a lot of change for DfE Digital. Here Ella Beaumont shares some of the biggest challenges her team have faced so far, and how they've overcome them.
Agile
How product managers in DfE support each other
Posted by:
Isabelle Andrews, Posted on:
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Categories:
Agile, Careers, community of practice, product management
For the product managers in DfE our weekly product meetup is rapidly becoming everyone’s favourite meeting. Here Isabelle Andrews explains what makes them so special - and why growing a community of practice is so worthwhile.
We've updated The Delivery Book - a book to help teams deliver
After we published our bog post on The Delivery Book in February, we said we'd update it based on your feedback and to share the latest version. Here it is. It provides you with the tools to take an idea and develop it into a policy or service designed around the needs of the people who'll use it.
How supporting graduates sooner could improve their work experience choices
We wanted to get a better understanding of how graduates make choices about their future employment. And we were also keen to hear what they thought about graduate internships. Helen Snowden talks here about what our multidisciplinary team learned from their users.
Culture is our strategy
Our chief digital officer Emma Stace talks about how her leadership team strikes a balance between culture and delivery and why paying close attention to our people underpins everything.
Why we're building many services to meet many user needs
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Agile, Careers, Service design, User-centred design
Emma Stace, Chief Digital Officer, reflects on her trip to Coventry to catch up on the progress of the Apprenticeship Service.
How we put the DfE's transformation aims into practice
Posted by:
Georgina Watts, Posted on:
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Categories:
Agile, National retraining scheme, Service design, User-centred design
Being user centred is one of the department’s four transformation aims, all of which have guided our work. Find out more from Georgina Watts, Lead Product Owner
Our Lab is recruiting people to design user centred policy and services
We're advertising a range of job opportunities: Lead Service Designer, Service Designer, User Researchers, Behavioural Insights Advisor and a Senior Business Analyst. The closing date is 24 April. Find out more in this post.
Putting people at the heart of policymaking
The User Centred Design Lab is rolling out a new service aimed at colleagues and teams in DfE. It uses a lot of the thinking we put into our printed Delivery Book, and applies it in a practical way to real problems, faced by real teams.
The delivery book - a book to help teams deliver
For 6 months Andrew Knight's job was to understand what help people needed to deliver things. Their answer was quite simple: they wanted practical help and advice. So to meet their needs, he wrote a really useful book.