Desk research can help you find your bearings at the start of a project. Finding information about your users’ habits and priorities will give you a good basis to work from when user research begins. In some cases, you may …
Working in a multi-disciplinary team is important to deliver great services. Equally, it is important to make time for community. There are lots of ways we work in collaboration with our users and professionals in DfE (Department for Education). Our …
The time is coming for myself and others to discover where our futures can take us, which can be an extremely overwhelming feeling! The pressure to have a clear career plan at such an early age is something I found difficult throughout secondary school. However, with help from the Department for Education, these decisions were less daunting than I thought.
How asking for feedback is helping me learn and develop as a content designer.
User researchers help teams understand the people who will be using Government services. We investigate who the users of a service are, what their experiences have been and what they need. We then consider how we can meet those needs through design and delivery of services.
In this post, senior content designer Laura Croft explains how she went about organising work experience for 4 A-level students.
Ever thought about how you or your employer can improve equity in the workplace? Listen to our host, Adaobi Ifeachor, speak to our guest, Clara Greo, about practical things that can be done to level the playing field.
Former colleagues, Jack Collier and Emma Stace, talk candidly about their experience of applying for and working in senior roles.
Ever been to an interview and wanted to know what the panel was thinking? In this episode, Nettie Williams, Head of Community and Communications gives the unique perspective of a panel member and what they're looking for. If you have an interview coming up, this episode's for you.
If you’re thinking about joining the Civil Service give this a listen. Tom Adams shares pearls of wisdom on preparing for an interview, making the most of your nerves, and the difference between public and private sector recruitment.
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