The National Retraining Scheme team are researching, designing and iterating several products. To help solve some of the complexity they use the ‘theory of change’. Here the Lead product owner Georgina Watts explains how this works and what the benefits are.
National retraining scheme
Our Manchester office is becoming a really important centre of expertise in digital delivery and transformation. Jack Collier explains how what he and his team do in the North West, and with teams across the country, is a crucial part of our aspiration to provide a world class education for every child.
Being user centred is one of the department’s four transformation aims, all of which have guided our work. Find out more from Georgina Watts, Lead Product Owner
Ian Caplan, Programme Director for the national retraining scheme, writes about how the team is designing the service around its users