Common misconceptions about how content designers work sometimes affects the ability to build and run quality services in an agile way. Jen Staves shares the reality of their work and explains what they do at each stage of development.
My name is Juliet Blomfield and I’m the content and communications manager for the data exchange project at the Department for Education (DfE). The data exchange project aims to: make it easier to move data from data providers into DfE …
The Department for Education (DfE) runs over 400 digital services that reach into every corner of education. I recently led a service mapping discovery to understand this complex and important landscape. Our job was to look across the education sector and …