Our Manchester office is becoming a really important centre of expertise in digital delivery and transformation. Jack Collier explains how what he and his team do in the North West, and with teams across the country, is a crucial part of our aspiration to provide a world class education for every child.
Service owners play an integral role here in DfE where we focus on making things better for our users. Strengthening our community of service owners is important to us. Here we explain why that is, what the service owner role itself entails and the benefits and challenges service owners face.
Using clear language in our communications is as important for readers as it is for an organisation like DfE Digital and Transformation. Nettie Williams explains why plain English is crucial for comprehension, recruitment and inclusivity.
Most of the time Jessie Ferguson is a senior user researcher but she also volunteers to assess services built by government teams. Jessie explains the benefits of being a service assessor and what this volunteering opportunity entails.
After we published our bog post on The Delivery Book in February, we said we'd update it based on your feedback and to share the latest version. Here it is. It provides you with the tools to take an idea and develop it into a policy or service designed around the needs of the people who'll use it.
To get more great teachers into the profession DfE is building a new service for aspiring teachers to apply for teacher training. The new version is now in prototype and the team have started taking candidates through the updated service. Sarah Fisher talks here about the team's work so far.
We wanted to get a better understanding of how graduates make choices about their future employment. And we were also keen to hear what they thought about graduate internships. Helen Snowden talks here about what our multidisciplinary team learned from their users.
Teachers plan out their lessons for a year and adapt them according to the pupils’ progress. Audree Fletcher and her team have been designing a service to meet teachers' needs. Audree explains why they took their service through the updated service standard assessment.
'Transformation' sounds impressive, glamorous even, but what does it actually mean? After six years of leading transformation in government, Emma Stace explains what transformation is, what it’s not, and how to spot the difference.
Our chief digital officer Emma Stace talks about how her leadership team strikes a balance between culture and delivery and why paying close attention to our people underpins everything.