Desk research can help you find your bearings at the start of a project. Finding information about your users’ habits and priorities will give you a good basis to work from when user research begins. In some cases, you may …
Working in a multi-disciplinary team is important to deliver great services. Equally, it is important to make time for community. There are lots of ways we work in collaboration with our users and professionals in DfE (Department for Education). Our …
The time is coming for myself and others to discover where our futures can take us, which can be an extremely overwhelming feeling! The pressure to have a clear career plan at such an early age is something I found difficult throughout secondary school. However, with help from the Department for Education, these decisions were less daunting than I thought.
This post explains how digital and policy teams are collaborating to deliver on an ambitious mission to support citizens through a smooth skills and careers journey.
How asking for feedback is helping me learn and develop as a content designer.
User researchers help teams understand the people who will be using Government services. We investigate who the users of a service are, what their experiences have been and what they need. We then consider how we can meet those needs through design and delivery of services.
Teacher Services is one of DfE’s largest digital portfolios. We have long-lived service teams that are empowered to decide how to achieve their objectives. We’ve grown quickly and have been changing how we work together as we scale. We’re moving from building great services as individual teams, to making decisions about the journey for teachers across their careers.
In this post, senior content designer Laura Croft explains how she went about organising work experience for 4 A-level students.
Do you want your multidisciplinary team to work better together? Then this post is for you. Here, user researcher, Costa Christou, shares his top tips on how you can aid collaboration within your team.
Even if you don’t know it yet, accessibility matters to you personally. In this post Marian Avery explains why, and talks about how to organise an accessibility scavenger hunt to help build empathy.