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Paul Hayes

Paul Hayes is an interaction designer on the 'Becoming a teacher' team.

Why and how we create design histories

Posted by: , Posted on: - Categories: Content design, design, interaction design

Government services are changed and improved over time. People who work on them come and go. The continuity of why a service is how it is gets lost or forgotten, which is why keeping a ‘design history’ makes perfect sense. Here Paul Hayes talks about how DfE teams have created design histories for some of the department's services.