...used feedback from over 270 people to make changes to policy and service design in line with how the DfE is taking a more user-centred approach to its work. Being...
...chance to come up for air - we can all get stuck into our own projects for too long sometimes, and it’s refreshing to see how other teams and departments...
...confidently about DfE and the work it needs to do. They can also talk confidently about service design to meet user needs, iteration, user research, and making use of the...
...that might be useful for people to refer to or use - if you're interested and have links to share, please add them as comments / suggestions. (People not used...
In recent weeks how we work in DfE has changed dramatically, but we’re as committed as ever to meeting our users' needs. Recruiting talented people to work in crucial roles...
...means it’s hard to absorb. So there’s a need to make things clearer, especially to remove ambiguity around the things digital delivery teams need to do to comply with the...
...and learners this year, as well as over 50,000 4G routers to provide access to the internet. We’ve also delivered new curriculum support tools and content to help teachers across...
...it mean to be part of an agile team? Put simply, it means spending a lot of time talking to and observing users of our service to find out what...
...what stage. What the user research showed us Policy and digital people worked closely together to watch user research with all 3 of our user groups, which are: candidates (people...
...the last thing I expected. The menopause and mental health I was referred to a specialist but I kept thinking how I was too young to go through this. I...
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