...effectively, we need to go out of our way to understand who our users are and what they need. We need to do this in all our work, not just...
...has been on policy. But that focus is shifting. We’re starting to design and run services that meet user needs. Technology and websites are tools we can use to help...
...freedoms. We have much less access to our family and friends. Constraints have been put on our ability to work. Many now have to do constant childcare. And there’s the...
...our approach to teacher recruitment and retention. In this post I’ll explain how being user centred will widen the range of people who choose to ‘Apply for teacher training’. Applying...
...readers saw blog posts as a window into government. They could read about how teams worked, how they did user research, the thinking behind their designs, and how they approached...
...of the Department for Education (DfE). We build trusted, user-centred, joined-up, policies and services. These services use modern, best-in-class technology and data to provide better outcomes in the education, training...
...in touch. We’re on Twitter @DfE_DigitalTech Read our comments and moderation policy. Subscribe to the blog for updates. Read our comments and moderation policy. Subscribe to the blog for updates....
...research operations will be integral to all user research, as we continue to build our DfE Digital community. How to apply To do all this, we need a forward-thinking team,...
...platforms, and training for schools 15:10 bringing policy teams and delivery teams together to get better results 22:03 the experts in the multi-disciplinary teams 25:15 Rachel trailblazing the DfE service...
...hard to know where to start. In this post I'll describe the user research approach we took to mapping the further education sector. First we chunked it up. We took...
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