The National Retraining Scheme team are researching, designing and iterating several products. To help solve some of the complexity they use the ‘theory of change’. Here the Lead product owner Georgina Watts explains how this works and what the benefits are.
Georgina Watts is the Lead Product Owner for the National Retraining Scheme
Being user centred is one of the department’s four transformation aims, all of which have guided our work. Find out more from Georgina Watts, Lead Product Owner