Culture is our strategy
Our chief digital officer Emma Stace talks about how her leadership team strikes a balance between culture and delivery and why paying close attention to our people underpins everything.
Join our Manchester office to design and build services that matter
Our digital team in Manchester is growing and a range of jobs are being advertised in the next few weeks. Jack Collier - Deputy Director for Digital - talks about why it's a great place to work, the team's values and what motivates them.
Using digital channels to promote the Teaching Vacancies service
Over 10,000 schools are already using the Teaching Vacancies service with hundreds more signing up each week. Read about how we're telling users about this new service and the channels we're using.
Why we're building many services to meet many user needs
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Agile, Careers, Service design, User-centred design
Emma Stace, Chief Digital Officer, reflects on her trip to Coventry to catch up on the progress of the Apprenticeship Service.
How we put the DfE's transformation aims into practice
Posted by:
Georgina Watts, Posted on:
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Categories:
Agile, National retraining scheme, Service design, User-centred design
Being user centred is one of the department’s four transformation aims, all of which have guided our work. Find out more from Georgina Watts, Lead Product Owner
Our Lab is recruiting people to design user centred policy and services
We're advertising a range of job opportunities: Lead Service Designer, Service Designer, User Researchers, Behavioural Insights Advisor and a Senior Business Analyst. The closing date is 24 April. Find out more in this post.
Why we built the new Teaching Vacancies service
Posted by:
Selena Brown, Posted on:
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Categories:
Service design, Teaching Vacancies, User-centred design
This new service has been rolled out to all publicly-funded schools in England. Selena Brown talks about the user needs at the heart of the service and what people think of the service so far.
Putting people at the heart of policymaking
The User Centred Design Lab is rolling out a new service aimed at colleagues and teams in DfE. It uses a lot of the thinking we put into our printed Delivery Book, and applies it in a practical way to real problems, faced by real teams.
The delivery book - a book to help teams deliver
For 6 months Andrew Knight's job was to understand what help people needed to deliver things. Their answer was quite simple: they wanted practical help and advice. So to meet their needs, he wrote a really useful book.
How service ownership works in DfE
Posted by:
Rachel Hope, the Deputy Director of teacher services and teachers portfolio, Posted on:
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Categories:
Agile, Service design, User-centred design
With some useful diagrams Rachel Hope, Deputy Director for Teacher Services, explains how the service ownership model is used by multidisciplinary teams in DfE to help them meet their users' needs.
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