Service design
Teachers plan out their lessons for a year and adapt them according to the pupils’ progress. Audree Fletcher and her team have been designing a service to meet teachers' needs. Audree explains why they took their service through the updated service standard assessment.
Emma Stace, Chief Digital Officer, reflects on her trip to Coventry to catch up on the progress of the Apprenticeship Service.
Being user centred is one of the department’s four transformation aims, all of which have guided our work. Find out more from Georgina Watts, Lead Product Owner
This new service has been rolled out to all publicly-funded schools in England. Selena Brown talks about the user needs at the heart of the service and what people think of the service so far.
With some useful diagrams Rachel Hope, Deputy Director for Teacher Services, explains how the service ownership model is used by multidisciplinary teams in DfE to help them meet their users' needs.
Emma Stace, DfE's Chief Digital Officer, looks over a productive year in 2018
Emma Stace, the DfE's Chief Digital Officer, talks about how we're helping the DfE change how it does things and become user-centred.
This is a guest post from colleagues in the Department for Transport (DfT). We’ve recently been working on a discovery about agile. So we wanted to find out what agile means in DfE Digital and what we can learn. More …
What do we do I’m Juliet and I work in the ‘Send data to DfE’ project. It used to be known as Data Exchange. DfE collects all different kinds of information that’s then used to influence education policy and delivery. …
The Department for Education (DfE) runs over 400 digital services that reach into every corner of education. I recently led a service mapping discovery to understand this complex and important landscape. Our job was to look across the education sector and …
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