Meeting policy intent and user needs at the same time

...is to figure out how best to deliver a new or changing policy through a service so it’s useful and has value for citizens. Sometimes our job is about picking...
...is to figure out how best to deliver a new or changing policy through a service so it’s useful and has value for citizens. Sometimes our job is about picking...
The Department for Education (DfE) runs over 400 digital services that reach into every corner of education. I recently led a service mapping discovery to understand this complex and important...
...nurseries and social care. You can see all of our vacancies on Civil Service jobs. Search for Department for Education in the 'Organisation' field. Our work DfE DDaT is part...
...when setting up the group there would be challenges for DfE and local authority members. It's a new way of working for the team and understanding the challenges of each...
...our ability to meet user needs. Instead, work with us to develop a plan for how we can get there iteratively What suggestions do product professionals have for how content...
...to end to and from front to back to see which unnecessary steps we had to remove. These were the service for schools transferring to academies and the one that...
...for our community. Under each one, we discuss and choose specific objectives (or pieces of work) that we can complete within 3 months. We make sure that each objective can...
...top tips for those starting in a SCS role. So if you’re considering applying, this is a great episode for you. Let us know what you think. If you’re short...
...people use assistive technology and what it's like for them.” - Stephen Milnes “It was a very frustrating experience ... a really helpful reminder for why we put so much...
...many people they caught trying to get a free Starbucks gift card! What I'm doing now While I can’t pretend the escape room has made me a cyber specialist, it...
Recent Comments