Image of palms facing upwards in a circle As a Fast Streamer, I spent six months at the Department for Education (DfE) working as a user researcher on our internal...
...the saying goes - it’s not dumbing down, it’s opening up. I think this is so important for developing an organisation’s potential for user-centred design. Follow Courtney and DfE Digital...
Deciding on a name for a new service can be tricky, especially in government. We’re not brand-driven or focused on marketing. We need to think about the words that users...
...the journey for teachers across their careers. We're also changing our role in DfE. You can see our service line here. We’ve achieved a lot. As I leave the department,...
...These evidenced needs became the basis of our vision for the service, which has the following central features: a simple search for jobseekers looking for teacher vacancy listings, locally and...
...a house. The Service delivery division is responsible for ensuring we make it easy for a school leader to manage and run their school, by building user-centred and data-driven services....
...nurseries and social care. You can see all of our vacancies on Civil Service jobs. Search for Department for Education in the 'Organisation' field. Our work DfE DDaT is part...
...is to figure out how best to deliver a new or changing policy through a service so it’s useful and has value for citizens. Sometimes our job is about picking...
...our ability to meet user needs. Instead, work with us to develop a plan for how we can get there iteratively What suggestions do product professionals have for how content...
...to end to and from front to back to see which unnecessary steps we had to remove. These were the service for schools transferring to academies and the one that...
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