Working in a multi-disciplinary team is important to deliver great services. Equally, it is important to make time for community. There are lots of ways we work in collaboration with...
...able to access the internet or who choose not to be online for personal or religious reasons. This helped us understand their needs and make improvements to our service. For...
At the Department for Education (DfE), all designers working on service teams are required to work ‘in the open’. One way we do this is by sharing our design thinking...
...access barrier The solution must be straightforward for the team to maintain The solution must allow us to disable password protection entirely for the public-facing service The team should have...
...with gatekeepers to align with their procedures Explain to gatekeepers what’s in it for the people you’re trying to reach Consider what’s in it for the gatekeepers and plan to...
...schools or skills. We'll aim to solve specific problems and journeys for users as well as doing what works for the department and the taxpayer. And most importantly, we know...
My name is Juliet Blomfield and I’m the content and communications manager for the data exchange project at the Department for Education (DfE). The data exchange project aims to: make...
...network is a safe forum for colleagues with fertility issues to connect with each other, share experiences and useful resources, and to ask questions. Crucially we promote awareness of fertility...
...as with groups where they didn’t) The process of going through the game is a useful exercise for students aged 16 who are thinking about their choices - it forces...
...plans to train 100 more). The Charity for Civil Servants offer a range of services for when times are tough. We have a wellbeing network and a counselling service that...
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