Using pair writing to improve internal guidance
...what information the user needs to know. You may also be interested in: Making a game to understand post 16 choice behaviour Progressing through alpha: putting user needs first Service...
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Teaching Jobs Team visits the Digital Accessibility Centre
...changed when using a screen reader. We also have plans to more clearly indicate the opening of a new tab. This is important, as it prepares the user for differences...
Early years qualification checking service: Protecting a public service
Posted by:
Robert Gammon, Posted on:
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Categories:
Collaboration, Content design, design, multidisciplinary teams, Service design, Service standard, User-centred design
...to configure, like user management systems, or only allowing users to access the service from specific computers, we focused on our specific requirements and found a simpler, more user-friendly solution....
What a service line is and why we mapped them in DfE
Posted by:
Magda Bober, User-centred design lab, Posted on:
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Categories:
service ownership, software and services
...it. It was a visual echo of the first government design principle ‘user needs not government needs’. A service map shows the interactions that users go through from the very...
Working together on user research
Posted by:
Orla O'Neill, Posted on:
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Categories:
Collaboration, technology, user research, User-centred design
...I chose collaboration. I knew that working together would make the findings more meaningful and demonstrate the value of user research. But, I also knew it would be more challenging...
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
...continually review the service. We carried out automated accessibility testing – we do this every time we release new code or features. We run manual accessibility testing with the Disability...
Why we built the new Teaching Vacancies service
Posted by:
Selena Brown, Posted on:
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Categories:
Service design, Teaching Vacancies, User-centred design
...going to any relevant events across the country to speak with our end users. Teachers are giving us great feedback Like all user-centred services, it’s important we constantly seek feedback...
Introducing the User Centred Design Lab
My name is Kate and I head up the ‘User Centred Design Lab’, a new team based in the South East and South London region at the Department for Education...
Making a game to understand post-16 choice behaviour
...we discussed our research questions and ways we could run our user research sessions. We knew we were going to run group sessions with 14-18 years old. We knew it...
How we're creating a national teacher vacancy service
What do NHS professionals and civil servants have but teachers don’t? One thing is a single jobs website to search for new roles. While there are a number of large...
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