Jen Staves explains how the DfE content design community of practice used evidence to build their roadmap, and shares a useful 10-point guide for how you can do the same with your community.
Chief digital and technology officer, Emma Stace, sets out our digital and technology ambitions and priorities – being responsive to learners' needs, running the business, reducing burdens and always raising standards.
Application forms and personal statements are not always the easiest things to do online. Here we explain how users' different accessibility needs have opened up this popular application service to a much wider audience.
In our second post on service line mapping in the further education sector, Magda Bober explains the user research approach - local, immersive, and in 2 contrasting geographic locations. She also talks about how the findings are shaping policy.
The DfE mapped all its services into what we call service lines. Magda Bober explains what these are, and how the work of the User centred design lab has shaped further education policy.
When the coronavirus pandemic hit, schools closed and they needed a way to teach online. Selena Brown talks about setting up 10,000 schools with digital education platforms by March 2021.
Common misconceptions about how content designers work sometimes affects the ability to build and run quality services in an agile way. Jen Staves shares the reality of their work and explains what they do at each stage of development.
There’s no doubt that 2020 has been a unique and challenging year. Here, Chief digital technology officer Emma Stace reflects on how we’ve adapted, what's been difficult and how we're shaping up for the future.
Coronavirus (COVID-19) crystallised our urgent need for research operations, a relatively new discipline that supports user researchers. Tom Adams talks about research during COVID-19 and this new role.
DfE Digital is hiring people to help us grow a modern software engineering culture. Our teams build services that meet the needs of our users - teachers, students and parents. Here our principal software developer Lewis Wilson talks about our approach, culture and tech stack.
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