Why we use plain English
...something such as get in touch, apply for a role, or sign up to take part in user research. Therefore it's important to us they read to the end of...
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Useful tips from a user researcher on boosting collaboration
Posted by:
Costa Christou, Posted on:
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Categories:
Community of Practice, culture, professions, user research
...to get overwhelmed by channels and group message threads. Bringing together connected disciplines in one chosen channel was a game-changer. I began by setting up a channel for user researchers,...
DfE's digital and technology strategy
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Agile, Careers, Community of Practice, multidisciplinary teams, strategy
...of time sharing information with us so we can design, build and run our services. In some cases, we take up too much of their time. We use our expertise...
Covid-19 and beyond – why we’re hiring a research operations lead
Posted by:
Tom Adams, Lead user researcher, Posted on:
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Categories:
Careers, research operations, user research
...a great deal. We recruited over 250 users for research sessions. We did this by creating a GDPR compliant sign-up form which got more than 5,000 responses. We built relationships...
Emma Stace - looking back over 3 years
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
culture, service ownership, User-centred design
...since the the coronavirus outbreak began.) Our user centred design lab has had an incredibly significant impact and led the way for DfE to bring policy and delivery functions together,...
How to interview people online
Posted by:
Katie Pether, Digital recruitment lead, Posted on:
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Categories:
Accessibility, culture, recruitment
...good practice advice, or if you’d like to ask us a question. You can also leave a comment below. Follow Katie Pether on Twitter. Sign up for blog post alerts....
More usability means more diversity - the 'Apply for teacher training' service is live
As of February 2020, 77 providers and 195 candidates have signed up to the Department for Education (DfE)’s new, live digital service, ‘Apply for teacher training’. There are currently 72...
We ran a creative and diverse hackathon with CodeUntapped
...well known for being more creative and innovative. We teamed up with eSynergy Solution's community team who introduced us to an organisation called CodeUntapped. They help make the tech workforce...
How our Manchester team made a difference in 2019
Posted by:
Jack Collier, Posted on:
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Categories:
Careers, culture, National retraining scheme, Service design, User-centred design
...Century Tech. So far in this alpha we've: conducted user research developed an initial prototype for further testing gained significant insight on learning design, tutor support models, and learning platform...
What we learned from commuter students
...home, rather than moving away to study. This group are known as ‘commuter students’. One of the interesting things about this group - students who blend their university experience with...
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