As a user researcher and a Fast Streamer I’ve moved between different teams to learn and get experience. At first, I was intimidated by how mature most of the DfE...
...Once we have successfully passed this, we’ll hopefully get approval to move to beta development. Most importantly we’ll continue to work with our users during beta, iterating the service we’re...
...Before we launched our service in private beta, the service was described by the name of the delivery team, 'Academy transfers'. Not only was this confusing but the name didn’t...
...recommendations for each one. These factor in psychology, behaviours, memory and how to better support user Next steps and the longer term outcome These principles were prototyped and shared with...
The Get Into Teaching service has been live for 1 year now. Our team often updates the website several times a day to ensure users get the most accurate and...
...intertwined. Policy helps shape what delivery of services looks like. Delivering services helps us better understand the impact that policy decisions have, and amend and adjust them accordingly. Adapting to...
The National Retraining Scheme is a project to set up a new service for adults in low-skilled work, so they can retrain and find new and better jobs. This is...
...particular mix of skills and experience that makes them good at doing this. Specifically, they: have direct experience of delivering services for schools understand the education policy background know about...
...how to do things. They needed to make sure that they are tackling the right problem, that they better understand the scope at the start, and that they have the...
...and build stronger relationships with them. This will give us richer insight and a deeper understanding of their changing needs. That insight will enable us to get better and better...
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