...front. Digital people make decisions as they go along and then make changes in response to user research and behaviour. In this post I explain how we overcame ways of...
...perfect opportunity to gain a real insight into the life of work. and to interpret my skills into different activities. The Department for Education (DfE) was offered to students, and...
...offer. Initial user research from the Customer Experience & Design team highlighted that there was still more to do. We will continue to join up our digital domain to better...
...within the education and care sectors We need to make our technology more effective in education and care. To get this right we have to change a lot of our...
...understood what we were here to do. Policy outcomes through the lens of user needs We adapted impact mapping to include 'value to users' before moving to 'deliverables'. We did...
...been able to respond so effectively is also thanks to the investment we put into building our in-house digital and technology expertise over previous years. When we are faced by...
...the last thing I expected. The menopause and mental health I was referred to a specialist but I kept thinking how I was too young to go through this. I...
...screen. Lots of people apply to work with us because they like what they read on this blog, but in the last year people have been less focused on blogging...
...contacted related organisations and asked them to distribute information about our project in their own newsletters. This included: local authorities interest groups related charities education institutions To address specific gaps...
...Now we’re in the process of organising these into ‘service lines’ around the needs of our identified user groups, to understand where collections of services come together to meet the...
Recent Comments