What we learned from commuter students
...day-to-day lives. Neither did they grasp just how hard it would be to balance their university studies with their daily lives and commitments. Commuter students can't take advantage of extra...
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Join our Manchester office to design and build services that matter
...users in their schools, colleagues or code clubs is something we’re very keen to do. Similarly we’d like to host our own code clubs, communities and groups here at our...
Why and how we create design histories
...URL for each design. The team could use this to refer to in user stories or when writing code. When it was clear these posts were useful, we made creating...
How we use Slack to respond to service incidents
...code to be well tested, open source and well-documented. It was important to us that we applied these principles to building the bot too. We were keen to build the...
Codespaces – a content designer’s best friend
...my developer friends, so it’s harder to spot mistakes. Codespaces makes it easier for me to do this. Advantages of using Codespaces Here are some more benefits of using Codespaces....
Learning from Accessibility Experts: A Day at the DfE Lab
Posted by:
Claire McShane and Sreemoye Roy Chowdhury, Posted on:
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Categories:
Accessibility, design, Service design, user research
...to control a computer using voice commands. Jane demonstrated how Dragon struggled with buttons on a DfE service and the BBC homepage because they weren't coded correctly. Highlighting a gap...
Learning how to be anti-racist in our recruitment
Posted by:
Katie Pether, Digital recruitment lead, Posted on:
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Categories:
Careers, culture, equity, race, recruitment
...lockdown, we did lots of community events including: Code Untapped Hackathon Silicon Milk Roundabout Service Design in Government UX Playground We now need to find more creative ways to step...
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
...continually review the service. We carried out automated accessibility testing – we do this every time we release new code or features. We run manual accessibility testing with the Disability...
Being open about our design community and how we recruit
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, design, recruitment
...assumptions you’ll meet real users with real needs tell a story like a maths equation–show your workings out you don’t need to be able to code but it helps you...
Mastering design iterations: The power of documentation
Posted by:
Laura Sanchez, Posted on:
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Categories:
Collaboration, Content design, Service design, software and services, technology, user research, User-centred design
...you prefer using spreadsheets, Lucid boards, a plain document, Figma, Jira, or even including it as a page on the code prototype, the key is to select a method that...
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