How we use Slack to respond to service incidents
We wanted to get better at responding to incidents, so we built our own Slack bot. James Glenn explains.
James Glenn, Software Developer
James Glenn is a Software Developer at DfE.
Related content and links
About DfE Digital, Data and Technology
In our blog posts we talk about our DfE Digital, Data and Technology teams build services that respond to the needs of learners, pupils and vulnerable children.
The benefits of working in DfE Digital, Data and Technology
If we value and invest in our employees they are more likely to stay and do an excellent job. Here's a list of some of the things we offer to staff who join DfE Digital, Data and Technology.
Making DfE Digital, Data and Technology more equitable
We want everyone to bring their whole self to work, where honesty, challenge and innovation are encouraged and valued.
We're hiring
We’re looking for people to help us build excellent user-centred services.
Follow us
Recent Posts
- Podcast – Think digital, act human: improving equity in the workplace
- Podcast – Think digital, act human: some insight for people applying to be a senior civil servant
- A fresh approach to service assessments
- Overcoming different ways of working to improve a public service
- Breaking down the language barrier
Archives
- February 2023
- December 2022
- October 2022
- September 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- October 2019
- September 2019
- July 2019
- June 2019
- May 2019
- April 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- February 2018
- December 2017
- November 2017
- September 2017
Categories
- accessibility
- Agile
- Careers
- coding
- community of practice
- Content design
- culture
- Data exchange
- design
- digital inclusion
- equity
- interaction design
- Major projects
- multidisciplinary teams
- National retraining scheme
- neurodiversity
- podcast
- product management
- professions
- race
- recruitment
- research operations
- Schools
- service assessments
- Service design
- service ownership
- software and services
- software development
- strategy
- Teaching Vacancies
- technology
- Uncategorized
- user research
- User-centred design
Recent posts
- Podcast – Think digital, act human: improving equity in the workplace February 21, 2023
- Podcast – Think digital, act human: some insight for people applying to be a senior civil servant December 22, 2022
- A fresh approach to service assessments December 21, 2022
Recent Comments