How we're creating a national teacher vacancy service
...many schools. Looking for a job opening is only one stage of a teacher’s journey to find a new job in teaching. There are needs all along the journeys for...
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Covid-19 and beyond – why we’re hiring a research operations lead
Posted by:
Tom Adams, Lead user researcher, Posted on:
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Categories:
Careers, research operations, user research
...children, their parents, the teachers and the school staff supporting them. This was a huge challenge for the DfE and especially for the user researchers. The work had to be...
Partnering with local authorities to design family hubs
Posted by:
Claire Folan, product manager for family hubs, Posted on:
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Categories:
multidisciplinary teams, Service design, User-centred design
...our users–LAs and families alike. By joining up we will collectively continue to make sure the service is fit for purpose for everyone involved. Subscribe to this blog. Follow Claire...
Using pair writing to improve internal guidance
In the Department for Education’s (DfE) digital, data and technology team (DDaT), we’ve identified a need for simpler guidance on internal buying (‘procurement’) processes. Our research has shown that this...
Move fast, then fix things – what we learned building Register early career teachers
...to reflect improvements for how training would be funded and tracked in line with new commercial contracts for training providers. This meant half of the team had to focus on...
Building relationships with gatekeepers to recruit participants
...with gatekeepers to align with their procedures Explain to gatekeepers what’s in it for the people you’re trying to reach Consider what’s in it for the gatekeepers and plan to...
Working Collaboratively Across Professions
Posted by:
Laura Croft, Posted on:
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Categories:
Careers, Community of Practice, multidisciplinary teams, professions, research operations, strategy, technology, user research
Working in a multi-disciplinary team is important to deliver great services. Equally, it is important to make time for community. There are lots of ways we work in collaboration with...
What we're doing to support Black colleagues and address racism
...through which Black people can successfully apply for positions in DfE Digital. These initiatives are just a start. Collectively we still have a lot to learn about how best to...
We’re creating a DfE Service Manual
As the number of DfE services grow, so does the need for clear DfE specific guidance for our service teams to help them build great public services. To meet this...
How we brought our user-centred design professions closer together
Posted by:
Jen Staves, Head of Content Design, Posted on:
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Categories:
Content design, User-centred design
Caption: The User Centred Design community meet-ups are run by a cross-profession working group that changes each quarter. Sometimes we can take it for granted that professionals in the same...
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