As the number of our services grows, so does the need for clear DfE-specific guidance for our service teams. We've been developing a DfE Service Manual to meet that need. Here we talk about our alpha and what we've learned so far.
Erin Bramwell and Emily Culyer
Erin Bramwell is a user researcher and temporary content lead. Emily Culyer is a service owner community manager. Erin and Emily both work on the DfE service manual team.
Related content and links
Come and help us support our users - DfE Digital is hiring. We’re looking for people to help us build excellent user-centred services.
Making DfE Digital more equitable
We want everyone to bring their whole self to work, where honesty, challenge and innovation are encouraged and valued.
The benefits of working in DfE Digital and Technology
If we value and invest in our employees they are more likely to stay and do an excellent job. Here's a list of some of the things we offer to staff who join DfE Digital and Technology.
About DfE Digital and Technology
A blog about how we're transforming the whole organisation and building digital capabilities and services at the Department for Education.
- Making the 'Apply for teacher training' service accessible from start March 22, 2021
- Doing user research for service line mapping, at speed March 12, 2021
- What a service line is and why we mapped them in DfE March 4, 2021