Meeting policy intent and user needs at the same time

...is to figure out how best to deliver a new or changing policy through a service so it’s useful and has value for citizens. Sometimes our job is about picking...
...is to figure out how best to deliver a new or changing policy through a service so it’s useful and has value for citizens. Sometimes our job is about picking...
...people use assistive technology and what it's like for them.” - Stephen Milnes “It was a very frustrating experience ... a really helpful reminder for why we put so much...
...top tips for those starting in a SCS role. So if you’re considering applying, this is a great episode for you. Let us know what you think. If you’re short...
...for our community. Under each one, we discuss and choose specific objectives (or pieces of work) that we can complete within 3 months. We make sure that each objective can...
...make the Department for Education user-centred. This post sets out a bit more about what we mean by that, and what we’re doing about it. The Department for Education has...
...to study a modern foreign language until they were 16. But when studying a foreign language was no longer obligatory the number of pupils who chose to study a language...
...with some of these options. For example, it can be hard for a person using a mobile device to scroll through a list of filter options accurately. Conclusion We decided...
...court) do not use this site for party political purposes (this site is paid for with public money so it's inappropriate to engage in party-political activity) please do not post...
...parents choose the right school or college for their child. I joined the team when we were looking to make improvements to the parent experience. We work in 2 week...
...User Research* about the last time he interviewed for a Civil Service role. That role was Lead User Researcher for DfE Digital and Technology. (* Tom didn’t interview for his...
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