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More usability means more diversity - the 'Apply for teacher training' service is live

Posted by: , Posted on: - Categories: Careers, Content design, Teaching Vacancies
Screenshot of a page on the 'Apply' service. it reads: You can ask for support if you have a disability. You might benefit from extra support if you're disabled, have a mental health condition or educational needs. If you choose to tell us you need support, we'll let your training provider know. They can then make adjustments so you can attend an interview or do the training. Examples of support could be: organising equipment like a hearing loop or an adapted keyboard, putting you in touch with support staff if you have a mental health condition, making sure classrooms are wheelchair accessible

People are now using the new, live 'Apply for teacher training' service. Feedback so far has been positive especially in relation to how easy it is to use. Laura Tennant talks about how improving the usability of the service makes a big difference to who applies.

How we're using the 'theory of change' to design the National Retraining Scheme

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The National Retraining Scheme team are researching, designing and iterating several products. To help solve some of the complexity they use the ‘theory of change’. Here the Lead product owner Georgina Watts explains how this works and what the benefits are.

How our Manchester team made a difference in 2019

Posted by: , Posted on: - Categories: Careers, culture, National retraining scheme, Service design, User-centred design
A photo of a big metal bee structure in our Manchester office.

Our Manchester office is becoming a really important centre of expertise in digital delivery and transformation. Jack Collier explains how what he and his team do in the North West, and with teams across the country, is a crucial part of our aspiration to provide a world class education for every child.

Growing our service owner community

Posted by: , Posted on: - Categories: Careers, culture, Service design, User-centred design
Service owners from DfE working in breakout sessions

Service owners play an integral role here in DfE where we focus on making things better for our users. Strengthening our community of service owners is important to us. Here we explain why that is, what the service owner role itself entails and the benefits and challenges service owners face.