How to name a service
In this post, Interaction Designer, Rinto Cyriac, explains how to name a service. He describes the do’s and don’ts of choosing a name, and how his team decided on ‘Manage an academy transfer’.
10 tips for doing hybrid meet-ups well
Posted by:
Alex Rippon, Posted on:
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Categories:
Community of Practice, culture, multidisciplinary teams
Post-pandemic, we're working more flexibly from both the office and home. Hybrid meetings are the new way forward, with people attending online and in person. Here Alex Rippon, Digital Communities of Practice Manager, shares her 10 top tips on how to make hybrid meetings a success.
Podcast – Think digital, act human: neurodiversity is a superpower
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Accessibility, culture, neurodiversity, podcast
Laura Croft and Simon Hurst give us some fascinating insight about how the wiring in their brains helps them to flourish as digital professionals.
How we use Slack to respond to service incidents
We wanted to get better at responding to incidents, so we built our own Slack bot. James Glenn explains.
Being open about our design community and how we recruit
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, design, recruitment
Our design community is flourishing and we’re looking for more designers to join us. We ran open sessions with potential applicants to share the things that make our community unique – and tips on how to apply.
Podcast – Think digital, act human: a spotlight on Shafiqa Gunton
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Careers, podcast, software and services
In this festive bonus episode, Shaf Gunton talks to Adaobi Ifeachor about her role as a programme delivery manager in the Get help with technology service. She has advice for people interested in joining this digital profession, and tells us why she set up an engineering academy in Scarborough.
Podcast – Think digital, act human: the Get help with technology service
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
podcast, Schools, Service design, service ownership, software and services, technology, User-centred design
How did the critical Get help with technology service come about? Rachel Hope, Deputy director for Teacher services, and Shaf Gunton, Programme delivery manager, talk to Adaobi Ifeachor about the complexities and obstacles they faced and what's next for this essential service.
Podcast - Think digital, act human: future ways of working
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
culture, podcast, race, Service design, Uncategorized, user research, User-centred design
What is future ways of working and why is it important? Jack Collier, Head of Digital for School Services, talks to Adaobi Ifeachor about designing office spaces now that we return to work, and how this impacts culture as well as diversity and inclusion.
Podcast - Think digital, act human: why are communities of practice good for organisations?
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Community of Practice, Content design, podcast
In DfE we have more than 10 communities of practice, all at different stages of maturity. Jen Staves, Head of Profession for content design talks to Adaobi Ifeachor about the intrinsic value of these communities.
Podcast - Think digital, act human: Black voices in digital and technology
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
culture, podcast, race, Service design, user research, User-centred design
What does it mean to be a Black digital and technology expert in government? Adaobi Ifeachor speaks to Virginia Brown, a Black Content Design Lead, Courtney Allen, a Black Associate Product Manager and Keisha Herbert, a Black Senior User Researcher, to learn about their journeys into the Civil Service.
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