Service mapping the Department for Education

The Department for Education (DfE) runs over 400 digital services that reach into every corner of education. I recently led a service mapping discovery to understand this complex and important...
The Department for Education (DfE) runs over 400 digital services that reach into every corner of education. I recently led a service mapping discovery to understand this complex and important...
...nurseries and social care. You can see all of our vacancies on Civil Service jobs. Search for Department for Education in the 'Organisation' field. Our work DfE DDaT is part...
...our ability to meet user needs. Instead, work with us to develop a plan for how we can get there iteratively What suggestions do product professionals have for how content...
...is to provide enhanced induction support for people entering the social work profession. One of the populations we researched with were newly qualified social workers. We were particularly interested in...
...how some of the issues in further education played out at a local level for users. Our users were learners and employees in further educations providers such as colleges and...
...is to figure out how best to deliver a new or changing policy through a service so it’s useful and has value for citizens. Sometimes our job is about picking...
...top tips for those starting in a SCS role. So if you’re considering applying, this is a great episode for you. Let us know what you think. If you’re short...
...people use assistive technology and what it's like for them.” - Stephen Milnes “It was a very frustrating experience ... a really helpful reminder for why we put so much...
...for our community. Under each one, we discuss and choose specific objectives (or pieces of work) that we can complete within 3 months. We make sure that each objective can...
...post a timely response within 24 hours. Is this person asking for information or detail relating to another DfE Digital channel, for example is it a GOV.UK content query? If...
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