...design. And how it includes much more than writing. Desk research provides the perfect opportunity to get a better understanding of the subject matter. One way to do this is...
...hours of presenting and questioning is daunting for the service team and it’s a long time for assessors to listen and absorb complex information. On the advice of one of...
At the Department for Education (DfE), all designers working on service teams are required to work ‘in the open’. One way we do this is by sharing our design thinking...
...filter on the left of the page with a govuk-grid-column-one-third div they display results on the right with a govuk-grid-column-two-thirds div services use a variation of the MoJ filter component ...
...Once we have successfully passed this, we’ll hopefully get approval to move to beta development. Most importantly we’ll continue to work with our users during beta, iterating the service we’re...
...recommendations for each one. These factor in psychology, behaviours, memory and how to better support user Next steps and the longer term outcome These principles were prototyped and shared with...
...our professional communities, who support us to raise professional standards and quality, and create better practices for everyone. We’re going to give more support to our professions. We want everyone...
...to end to and from front to back to see which unnecessary steps we had to remove. These were the service for schools transferring to academies and the one that...
...up decisions and work that have already ‘flown’ and doing the best with what we have. But clarity of purpose is critical and one technique we’ve used recently to get...
...communities of practice Our burgeoning user-centred design community kicked off in December 2020. At our first meet-up, we welcomed Ben Holliday, who was one of the first heads of user-centred...
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