Work experience in the Department for Education
...within the Department for Education. There is such a wide range of jobs within the industry, and from talking to so many different people, everyone had a different journey too....
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Using pair writing to improve internal guidance
...guidance. Pair writing can be very useful when you quickly need input from someone who’s an expert in a particular area. It can also increase a sense of partnership with...
We’re creating a DfE Service Manual
...The most exciting part of our beta is that we will be co-designing our content with two service teams to make sure it really meets their needs. We’re spending some...
Using feedback to develop and progress
Posted by:
Stephen Milnes, Content Designer, Posted on:
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Categories:
Careers, Content design, culture, recruitment
...for roles, asking for feedback from each panel and learning how I can get better for the next one. Comment and share your tips on getting feedback, learning and developing...
Desk Research in Discovery
Posted by:
Sarah Stewart, Senior Content Designer, Posted on:
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Categories:
Careers, Content design, multidisciplinary teams, research operations, Service design, technology, Uncategorized, user research
...design. And how it includes much more than writing. Desk research provides the perfect opportunity to get a better understanding of the subject matter. One way to do this is...
A fresh approach to service assessments
Posted by:
Reema Fardous, Posted on:
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Categories:
service assessments, Service design, service ownership, software and services
...hours of presenting and questioning is daunting for the service team and it’s a long time for assessors to listen and absorb complex information. On the advice of one of...
Making the most of design histories
Posted by:
Rob Dale, Posted on:
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Categories:
Content design, design, Service design, User-centred design
At the Department for Education (DfE), all designers working on service teams are required to work ‘in the open’. One way we do this is by sharing our design thinking...
Applying filters consistently in DfE
Posted by:
Casey Hindle, Steve Milnes, Joe Gibb and David Homer, Posted on:
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Categories:
Accessibility, Content design, design, Service design, User-centred design
...filter on the left of the page with a govuk-grid-column-one-third div they display results on the right with a govuk-grid-column-two-thirds div services use a variation of the MoJ filter component ...
Progressing through alpha: putting user needs first
...Once we have successfully passed this, we’ll hopefully get approval to move to beta development. Most importantly we’ll continue to work with our users during beta, iterating the service we’re...
Principles for doing interaction design in DfE
Posted by:
Anne Chan, senior interaction designer and local design community lead, Posted on:
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Categories:
Community of Practice, interaction design
...recommendations for each one. These factor in psychology, behaviours, memory and how to better support user Next steps and the longer term outcome These principles were prototyped and shared with...
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