...understood what we were here to do. Policy outcomes through the lens of user needs We adapted impact mapping to include 'value to users' before moving to 'deliverables'. We did...
...within the education and care sectors We need to make our technology more effective in education and care. To get this right we have to change a lot of our...
...perfect opportunity to gain a real insight into the life of work. and to interpret my skills into different activities. The Department for Education (DfE) was offered to students, and...
...least one research session in a round. Posting a link in a channel to encourage team members to sign-up is not enough. As a user researcher, I need to try...
...In this episode our host, Adaobi Ifeachor, gets to know Jen Staves, Head of Content design. You’ll hear about content design, co-design, why communities of practice are important for delivery...
...front. Digital people make decisions as they go along and then make changes in response to user research and behaviour. In this post I explain how we overcame ways of...
...the internet era When Tom says "internet era", he means the world we live in now, surrounded by the internet. Government hasn't ignored the internet, far from it - but...
All schools have now been invited to use this service. If you have not received your invitation to sign up please email Teaching Vacancies. Over the last few months we've...
...inclusion factors. The outputs from this research gave us a wealth of specific insights for both of our core user groups, including into how jobseekers currently look for roles, how...
...of the Department for Education (DfE). We build trusted, user-centred, joined-up, policies and services. These services use modern, best-in-class technology and data to provide better outcomes in the education, training...
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