In recent weeks how we work in DfE has changed dramatically, but we’re as committed as ever to meeting our users' needs. Recruiting talented people to work in crucial roles...
...means it’s hard to absorb. So there’s a need to make things clearer, especially to remove ambiguity around the things digital delivery teams need to do to comply with the...
...the last thing I expected. The menopause and mental health I was referred to a specialist but I kept thinking how I was too young to go through this. I...
...it mean to be part of an agile team? Put simply, it means spending a lot of time talking to and observing users of our service to find out what...
...to configure, like user management systems, or only allowing users to access the service from specific computers, we focused on our specific requirements and found a simpler, more user-friendly solution....
...your process Consider these questions to streamline content creation: Who are the SMEs and contributors? How do SMEs prefer to communicate and provide feedback? How can you maximise individual expertise? ...
...and learners this year, as well as over 50,000 4G routers to provide access to the internet. We’ve also delivered new curriculum support tools and content to help teachers across...
...the bigger project forward. We want to find more formal ways to bring this collaborative working together, to keep us focused on user needs and user-centred design. Today though we...
...we’re getting used to things like volume levels. We’ll improve as we go. If you’re short on time, fast forward to: who is Emma Stace and what’s shaped her career?...
...understood what we were here to do. Policy outcomes through the lens of user needs We adapted impact mapping to include 'value to users' before moving to 'deliverables'. We did...
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