What we learned on the schools discovery
...Now we’re in the process of organising these into ‘service lines’ around the needs of our identified user groups, to understand where collections of services come together to meet the...
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Meeting policy intent and user needs at the same time
Posted by:
Isabelle Andrews, product manager, Posted on:
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Categories:
product management, User-centred design
...adapting the impact mapping tool, we were able to carve out space to delve deeper into users' needs. Exploring their motivations in more detail has meant we can align their...
Show the design culture
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, culture, design
...We’ve already blogged about the open design sessions we ran to explain how the application process differs in the Civil Service to other sectors. In this post we share more...
Podcast – Think digital, act human: the interview panel’s perspective
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Careers, culture, equity, podcast, recruitment
...roles. Here she shares her advice on how to get to the interview stage - and offers a unique perspective as a panel member. Let us know what you think....
Mental health awareness week at DfE Digital
...I have to live with it. That is why no matter how I’m feeling or what I’m going through, I try to be gentle and kind towards myself.” In a...
Service mapping the Department for Education
...at a range of areas, such as the schools’ management information system market, cyber security and internal business services. We did this in order to find ways to increase efficiencies...
Cyber escape room
...a chance to look at cybersecurity in a different and more interactive way. Anyone who has done an escape room before will know exactly what to expect. As you walk...
Progressing through alpha: putting user needs first
...or intervention. Following the initial alpha assessment in February, we’ve really focused on our users to make sure what we provide meets their needs, and is intuitive and simple to...
How to name a service
...to monitor how users search for guidance related to transfers in public beta. That will inform us about the mental model of our users. Tell us what you think We...
Podcast – Think digital, act human: neurodiversity is a superpower
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Accessibility, culture, neurodiversity, podcast
...to flourish in their digital and technology roles. But it’s not always plain sailing – listen to them tell it like it is. They explain what ADHD, autism and dyslexia...
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