How to name a service
...Our first step was to understand what terms people were using to describe the service. We looked at Google Analytics to understand the common terms people were using to describe...
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Podcast – Think digital, act human: neurodiversity is a superpower
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Accessibility, culture, neurodiversity, podcast
...to flourish in their digital and technology roles. But it’s not always plain sailing – listen to them tell it like it is. They explain what ADHD, autism and dyslexia...
Building relationships with gatekeepers to recruit participants
...with gatekeepers to align with their procedures Explain to gatekeepers what’s in it for the people you’re trying to reach Consider what’s in it for the gatekeepers and plan to...
Making use of open source tools
...the theme to their instance of Moodle and even choose to build on top of it. We’re inviting any teams who are interested in using Moodle for their services to...
10 tips for doing hybrid meet-ups well
Posted by:
Alex Rippon, Posted on:
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Categories:
Community of Practice, culture, multidisciplinary teams
...community leads and heads of profession, on how to get the best out of these sessions. 1 Tailor the format and content to accommodate your audience’s needs (for example, more...
Useful tips from a user researcher on boosting collaboration
Posted by:
Costa Christou, Posted on:
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Categories:
Community of Practice, culture, professions, user research
...big difference For future playbacks, we could perhaps focus on the 'need to know' points. For example, promoting the playback as ‘the top 3 to 5 ‘need-to-know’ insights from this...
Overcoming different ways of working to improve a public service
Posted by:
Frankie Roberto and Myles Jarvis, Posted on:
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Categories:
multidisciplinary teams, Service design, user research
...service, we recently decided to tackle one of the biggest barriers facing people who wanted to train to be a teacher. This barrier was having to get 2 references before...
What a year: 2020 in review
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
culture, race, recruitment, Schools, service ownership
...and learners this year, as well as over 50,000 4G routers to provide access to the internet. We’ve also delivered new curriculum support tools and content to help teachers across...
Making DfE Digital Data and Technology more equitable
...are at stake and here’s what you can do to help What we’re doing to support black colleagues and address racism Get in touch by email through Twitter or Linkedin...
Setting our design community objectives
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Community of Practice, interaction design, multidisciplinary teams
...focus on in the following 3-month period. We then self-organise into smaller working groups and begin mapping: the objective the tasks we need to do to complete the objective how...
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