Doing user research for service line mapping, at speed

...hard to know where to start. In this post I'll describe the user research approach we took to mapping the further education sector. First we chunked it up. We took...
...hard to know where to start. In this post I'll describe the user research approach we took to mapping the further education sector. First we chunked it up. We took...
...DfE is beginning to show how we can all work together to make decisions that work for everyone. Now, we are energised and motivated to work in multidisciplinary teams, putting...
...for different environments and includes an 'on-off' switch to disable the guard page in production. When we sent invitations to Early Years managers who volunteered to take part in the...
...your process Consider these questions to streamline content creation: Who are the SMEs and contributors? How do SMEs prefer to communicate and provide feedback? How can you maximise individual expertise? ...
...perfect opportunity to gain a real insight into the life of work. and to interpret my skills into different activities. The Department for Education (DfE) was offered to students, and...
...we’re getting used to things like volume levels. We’ll improve as we go. If you’re short on time, fast forward to: who is Emma Stace and what’s shaped her career?...
...In this episode our host, Adaobi Ifeachor, gets to know Jen Staves, Head of Content design. You’ll hear about content design, co-design, why communities of practice are important for delivery...
...use the same software as you can be a fantastic way to learn new techniques. It can also be a great way to reveal that there's a smarter way to...
...accessible car parking space close to the office entrance to a particular type of office chair. Diversity networks and groups These groups work across DfE to educate and engage people...
...To avoid pre-screening bias, in our pre-screener surveys we described responsibilities that the individuals we wanted to speak to should have, as opposed to their role titles. Phased research and...
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