...when we’re designing and operating digital services where user-centred design is the norm. All of us need to be involved. A shared understanding of 'being user-centred' But 'being user-centred' is...
...We work with user researchers to help process and analyse research, which informs user stories. These are informal descriptions of features from the perspective of an end user, such as...
...through the service. We’re immensely proud of this work. It means we can try out new policy areas around incentives for specific groups of users as well as creating a...
...whose jobs are most at risk from automation to learn new skills and get better jobs. We developed prototypes to test our ideas and assumptions with our users. And we...
As product manager for the new Teaching Jobs service, I need to ensure that the service my digital team is developing is based on demonstrated user needs. Since my last...
...We wanted to improve this, so we could respond more effectively and provide our users with a better experience. We knew the process needed to: be easy and accessible, so...
...nightmare to navigate.” ZoomText: For low vision users ZoomText is a magnification tool that helps users navigate visually. However, it requires users to hover or click on links to have...
...team after each round of user research. These describe what our users (new teachers and their mentors) need from the service in order for it to change their behaviours. By...
...our users and professionals in DfE (Department for Education). Our products and services cross over with those offered by local councils and different user groups. That’s why we have several...
...agencies (organisations that assess how well each apprentice has done in their learning) So many different users. So many varied user needs. So many different services required. To deal with...
Recent Comments