Writing content at speed
...For instance, ask: policy colleagues to add comments and tell you if something is wrong user researchers to tell you if there are user needs that you have not met...
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Using digital channels to promote the Teaching Vacancies service
...new service and the channels we're using. How we promote the Teaching Vacancies service to jobseekers When a teacher is looking for a new role, perhaps even their first role,...
We're hiring a Director of Technology
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
recruitment, software and services, technology
...needs of the department and our users. To achieve this, we need the right people with the right skills, and tools in the right place. This is a role centred...
How we're using the 'theory of change' to design the National Retraining Scheme
...steps to get there get relevant training This scheme is ambitious and complex. It's trying to encourage people to change their behaviour by starting something new, which is always hard....
Working with our users to design the 'Send data to DfE' service
...be given permission to talk to each other without the need for any user knowledge or intervention. We’re starting with moving and validating school census data. Working with our users...
We’re creating a DfE Service Manual
...is for users to find information within a structure. This meant we could track the journey users took to find pieces of information. This was combined with remote interviews, and...
Growing our service owner community
Posted by:
Ash Stephens, Posted on:
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Categories:
Careers, culture, Service design, User-centred design
...share and promote our work We also need to find the best ways of promoting our work and sharing knowledge across our community. We’re not alone here - communities of...
Blog comment and moderation guidelines
...to represent a person or an organisation do not attempt to log on using another user’s account do not make any commercial endorsement or promotion of any product, service or...
Podcast – Think digital, act human: a diary of a successful job candidate
...User Research* about the last time he interviewed for a Civil Service role. That role was Lead User Researcher for DfE Digital and Technology. (* Tom didn’t interview for his...
Making it easier for schools to choose supply teachers
Posted by:
Courtney Brightwell, head of insight and service design, Posted on:
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Categories:
design, Schools
...on supply teaching. What our early research told us A while ago we did some user research – a mix of interviews and surveys. This was to better understand what...
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