How user insights helped us build a Teaching Jobs beta service
...out to fix. What's next Teaching Jobs is being rolled out in stages, the first of which is a private beta open to select schools in Cambridgeshire and the North...
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How we’re providing real-time accessibility statements and issue management
Posted by:
Andy Jones, Jake Lloyd, Kerry Lyons and Adam Dumbell, Posted on:
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Categories:
Accessibility, Cross-government, design
...and partner agencies into the private beta enhance our reporting based on user feedback collaborate with GDS to consider broader government adoption develop a public beta plan for how we...
What DfE Digital did in 2018
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Content design, Major projects, Schools, Service design, Teaching Vacancies, User-centred design
...£75 million listing job vacancies online. That money could be better spent on teachers, supplies and estates. We designed and built Teaching Vacancies, a user-centered free service for schools to...
Content design is so much more than words
Posted by:
Jen Staves, Head of Content Design, Posted on:
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Categories:
Content design, design, multidisciplinary teams
...the end. A few weeks ago, the product community at DfE invited me to speak to them about content design and how it helps to make our services better and...
We’re creating a DfE Service Manual
...service manual A service manual is a source of information that helps people across government build better public services that meet the Service Standard. Service teams in DfE currently use...
How we put the DfE's transformation aims into practice
Posted by:
Georgina Watts, Posted on:
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Categories:
Agile, National retraining scheme, Service design, User-centred design
...whose jobs are most at risk from automation to learn new skills and get better jobs. We developed prototypes to test our ideas and assumptions with our users. And we...
Growing our service owner community
Posted by:
Ash Stephens, Posted on:
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Categories:
Careers, culture, Service design, User-centred design
Service owners are integral to DfE fulfilling its ambition to make things better for the people we’re here to serve. And it’s therefore essential that we strengthen our community of...
DfE's digital and technology strategy
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Agile, Careers, Community of Practice, multidisciplinary teams, strategy
...suitable technologies. We aspire to be an agile organisation but we also need clarity and consistency to make sure our complex organisation is aligned with the needs of the education...
Culture is our strategy
...noticing, sharing and practising how we can make it better. But it's helping us deliver more sustainably and to become better leaders of the teams who deliver, and who we're...
How we brought our user-centred design professions closer together
Posted by:
Jen Staves, Head of Content Design, Posted on:
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Categories:
Content design, User-centred design
...activity. It was a mix of: 28 user researchers 8 service designers 23 content designers 9 interaction designers 3 policy designers 1 strategic communications specialist 1 research operations specialist We...
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