Content workflow tips
...your process Consider these questions to streamline content creation: Who are the SMEs and contributors? How do SMEs prefer to communicate and provide feedback? How can you maximise individual expertise? ...
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We're hiring a Director of Technology
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
recruitment, software and services, technology
...within the education and care sectors We need to make our technology more effective in education and care. To get this right we have to change a lot of our...
Overcoming different ways of working to improve a public service
Posted by:
Frankie Roberto and Myles Jarvis, Posted on:
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Categories:
multidisciplinary teams, Service design, user research
...front. Digital people make decisions as they go along and then make changes in response to user research and behaviour. In this post I explain how we overcame ways of...
Mental health and the value of networks
...the last thing I expected. The menopause and mental health I was referred to a specialist but I kept thinking how I was too young to go through this. I...
Work experience in the Department for Education
...perfect opportunity to gain a real insight into the life of work. and to interpret my skills into different activities. The Department for Education (DfE) was offered to students, and...
Podcast: the first in our 'Think digital, act human' series
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
culture, podcast, race, service ownership, strategy, User-centred design
...screen. Lots of people apply to work with us because they like what they read on this blog, but in the last year people have been less focused on blogging...
Working across teams to streamline services for learners
Posted by:
Future Systems Unit, Skills Journey Directorate, Posted on:
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Categories:
design, multidisciplinary teams, policy, software development, strategy
...offer. Initial user research from the Customer Experience & Design team highlighted that there was still more to do. We will continue to join up our digital domain to better...
Useful tips from a user researcher on boosting collaboration
Posted by:
Costa Christou, Posted on:
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Categories:
Community of Practice, culture, professions, user research
...least one research session in a round. Posting a link in a channel to encourage team members to sign-up is not enough. As a user researcher, I need to try...
What a year: 2020 in review
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
culture, race, recruitment, Schools, service ownership
...been able to respond so effectively is also thanks to the investment we put into building our in-house digital and technology expertise over previous years. When we are faced by...
How user insights helped us build a Teaching Jobs beta service
...inclusion factors. The outputs from this research gave us a wealth of specific insights for both of our core user groups, including into how jobseekers currently look for roles, how...
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