...our needs as a service team because we wanted to use experimental components from across the wider government design community to better meet our users’ needs. We had daily check-ins...
...work. However, when time is a factor it can be better to invite views earlier, if only to confirm that you’re heading in the right direction. Be upfront about where...
...different sectors collaborate to put the right technology in place. Like all user-centred services, it’s important to get feedback from users to keep improving the service. We’re proud of the...
...me to: Understand the scope of the project Understand the users and their needs Understand the language users use Find any gaps in any existing content See how well any...
...people in schools. The research told us that we should not underestimate the size of the challenge to get school staff to stop using one process and switch to another....
...focus on in the following 3-month period. We then self-organise into smaller working groups and begin mapping: the objective the tasks we need to do to complete the objective how...
...Allen explain the critical part they play in designing, building and running services. You’ll learn why they chose to join DfE, what work they’re currently up to, and how employers...
...with gatekeepers to align with their procedures Explain to gatekeepers what’s in it for the people you’re trying to reach Consider what’s in it for the gatekeepers and plan to...
...it was important for us all to be open about our styles and personalities–this would give us a better idea of how to work with each other, and how to...
...leaves him with only 5% vision, in his words its similar to being in a steam room. He used particular on screen tools to help him read the website; a...
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